Privacy Policy

Ventraq is committed to protecting the privacy of your information. This Privacy Statement describes Ventraq’s site privacy practices.  This policy applies to our web properties: www.Ventraq.com,  www.NetPlustms.com, www.Amtelnet.com, and www.AmtelTims.com.

Information collected
Ventraq offers a variety of applications and services that are collectively referred to as the “Services.” Ventraq collects information from individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Services (“Customers”).

When expressing an interest in obtaining additional information about the Services or registering to use the Services, Ventraq requires you to provide the Company with personal contact information, such as name, company name, address, phone number, and email address. When purchasing the Services, Ventraq requires you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services. Ventraq may also ask you to provide additional information, such as company annual revenues, number of employees, or industry.

As you navigate the Company’s Web sites, Ventraq may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).

Use of information collected
The Company uses Data About Ventraq Customers to perform the services requested. For example, if you fill out a “Contact Us” Web form, the Company will use the information provided to contact you about your interest in the Services and Products.

The Company may also use Data About Ventraq Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company and its partners, such as information about promotions or events.

Ventraq uses credit card information solely to check the financial qualifications of prospective Customers and to collect payment for the Services.

Ventraq uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information alone or in combination with Data About Ventraq Customers to provide personalized information about the Company.

Web site navigational information
Ventraq uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information that may be collected on the Company’s Web sites and how this information may be used.

Cookies
Ventraq uses cookies to make interactions with the Company’s Web sites easy and meaningful. When you visit one of the Company’s Web sites, Ventraq’s servers send a cookie to your computer. Standing alone, cookies do not personally identify you. They merely recognize your Web browser. Unless you choose to identify yourself to Ventraq, either by responding to a promotional offer, opening an account, or filling out a Web form (such as a “Contact Us” Web form), you remain anonymous to the Company.

Ventraq uses cookies that are session-based and persistent-based. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer.

If you have chosen to identify yourself to Ventraq, the Company uses session cookies containing encrypted information to allow the Company to uniquely identify you. Each time you log into the Services, a session cookie containing an encrypted, unique identifier that is tied to your account is placed your browser. These session cookies allow the Company to uniquely identify you when you are logged into the Services and to process your online transactions and requests. Session cookies are required to use the Services.

Ventraq uses persistent cookies that only the Company can read and use to identify browsers that have previously visited the Company’s Web sites. When you purchase the Services or provide the Company with personal information, a unique identifier is assigned you. This unique identifier is associated with a persistent cookie that the Company places on your Web browser. The Company is especially careful about the security and confidentiality of the information stored in persistent cookies. For example, the Company does not store passwords in persistent cookies. If you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Web sites, but you will not be able to successfully use the Services. Ventraq may use information from session and persistent cookies in combination with Data About Ventraq Customers to provide you with information about the Company and the Services.

 Web beacons
Ventraq uses Web beacons alone or in conjunction with cookies to compile information about Customers and Visitors’ usage of the Company’s Web sites and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you viewed a particular Web site tied to the Web beacon, and a description of a Web site tied to the Web beacon. For example, Ventraq may place Web beacons in marketing emails that notify the Company when you click on a link in the email that directs you to one of the Company’s Web sites. Ventraq uses Web beacons to operate and improve the Company’s Web sites and email communications. Ventraq may use information from Web beacons in combination with Data About Ventraq Customers to provide you with information about the Company and the Services.

Flash cookies
Ventraq uses local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on our site to personalize your visit. Third parties, with whom the Company partners to provide certain features on our site or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here.

IP addresses
When you visit Ventraq’s Web sites, the Company collects your Internet Protocol (“IP”) addresses to track and aggregate non-personal information. For example, Ventraq uses IP addresses to monitor the regions from which Customers and Visitors navigate the Company’s Web sites. Ventraq also collects IP addresses from Customers whey they log into the Services as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.

Third party cookies
From time-to-time, Ventraq engages third parties to track and analyze usage and volume statistical information from individuals who visit the Company’s Web sites. Ventraq may also use other third-party cookies to track the performance of Company advertisements. The information provided to third parties does not include personal information, but this information may be re-associated with personal information after the Company receives it.

Ventraq  also contracts with third-party advertising networks that collect IP addresses and other Web Site Navigational Information on the Company’s Web sites and emails and on third-party Web sites. Ad networks follow your online activities over time by collecting Web Site Navigational Information through automated means, including through the use of cookies. They use this information to provide advertisements about products and services tailored to your interests. You may see these advertisements on other Web sites. This process also helps us manage and track the effectiveness of our marketing efforts.

Public forums, refer a friend, and customer testimonials
Ventraq may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Ventraq is not responsible for the personal information you choose to submit in these forums.

Customers and Visitors may elect to use the Company’s referral program to inform friends about the Company’s Web sites. When using the referral program, the Company requests the friend’s name and email address. Ventraq will automatically send the friend a one-time email inviting him or her to visit the Company’s Web sites. Ventraq does not store this information. Ventraq posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles.

Sharing of information collected
Ventraq may share Data About Ventraq Customers with the Company’s service providers so that these service providers can contact Customers and Visitors who have provided contact information on our behalf. Ventraq may also share Data About Ventraq Customers with the Company’s service providers to ensure the quality of information provided. Unless described in this privacy statement, Ventraq does not share, sell, rent, or trade any information provided with third parties for their promotional purposes.

From time to time, Ventraq may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly-offered product or service from Ventraq, the Company may share Data About Ventraq Customers collected in connection with your purchase or expression of interest with our joint promotion partner(s). Ventraq does not control our business partners’ use of the Data About Ventraq Customers we collect, and their use of the information will be in accordance with their own privacy policies. If you do not wish for your information to be shared in this manner, you may opt not to purchase or specifically express interest in a jointly offered product or service.

Ventraq uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.

Ventraq reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

International transfer of information collected
To facilitate Ventraq’s global operations, the Company may transfer and access Data About Ventraq Customers from around the world, including the United States. This Privacy Statement shall apply even if Ventraq transfers Data About Ventraq Customers to other countries.

Correcting and updating your information
Customers may update or change their registration information by contacting Ventraq. Requests to access, change, or delete your information will be handled within 30 days.

Customer data 
Ventraq Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). Ventraq will not review, share, distribute, or reference any such Customer Data except as provided in the Ventraq Subscription Agreement, or as may be required by law. In accordance with the Ventraq Subscription Agreement, Ventraq may access Customer Data only for the purpose of providing the Services, preventing or addressing service or technical problems, at a Customer’s request in connection with customer support matters, or as may be required by law.

Security
Ventraq uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. When the Services are accessed using Internet Explorer version 6.0 or later, Firefox version 2.0 or later, or Safari version 3.0 or later, Secure Socket Layer (.SSL.) technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. Ventraq also implements an advanced security method based on dynamic data and encoded session identifications, and the Company hosts its Web sites in a secure server environment that uses firewalls, intrusion detection systems, and other advanced technology to prevent interference or access from outside intruders. Ventraq also offers enhanced security features within the Services that permit Customers to configure security settings to the level they deem necessary. Customers are responsible for maintaining the security and confidentiality of their Ventraq usernames and passwords.

Because the Company uses the Services to maintain Data about Ventraq Customers, this information is secured in the same manner as described above for Customer Data.

AMTEL APP

The following is applicable to users of all Amtel Apps.

This app collects information after enrollment on both corporate and BYOD devices. This information along with device telemetry is used to enable policy enforcement and device diagnostics. Information is transmitted securely via HTTPS to www.amteltims.com and is stored in an encrypted database with limited access. This information is not shared or sold for any purpose.

General information collected includes but is not limited to:

  • Device Manufacturer
  • Device Model Name or Number
  • Device Memory
  • Device Storage Space (internal and removable)
  • Device Firmware Version
  • Android Version and Patch level
  • Network Type
  • Network Carrier

Potentially sensitive information collected includes but is not limited to:

  • MAC Address
  • IP Address
  • Serial Number
  • Phone Number
  • SIM Card Information (including ICCID, IMSI, MSISDN)
  • IMEI Number
  • Time Zone
  • Local Time

This app collects location data to enable Locate Device Now and Trace Device Path even when the app is closed or not in use. This information is not shared with any third parties.